Privacy Policy
Last Updated: June 2026
Introduction
TM Media UK (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
TM Media UK is a content creation and social media marketing business providing photography, videography, content creation, and digital marketing services to businesses across the United Kingdom.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details at the end of this policy.
Information We Collect
We may collect and process the following types of information:
Information You Provide
When you contact us, submit an enquiry, book a service, or communicate with us, we may collect:
- Full name
- Business name
- Email address
- Telephone number
- Billing information
- Project details and requirements
- Any other information you choose to provide
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time and date of visits
- Referral sources
- Website usage information
Marketing Information
We may collect information about:
- Marketing preferences
- Newsletter subscriptions
- Responses to promotions and campaigns
How We Use Your Information
We use personal information to:
- Respond to enquiries and requests
- Provide our services
- Manage client relationships
- Process bookings and payments
- Deliver content and project files
- Improve our website and services
- Send important service-related communications
- Send marketing communications where consent has been given
- Comply with legal obligations
We only process personal data when we have a lawful basis to do so.
Lawful Basis for Processing
We process personal information under one or more of the following legal bases:
Contractual Necessity
To provide services you have requested or contracted us to deliver.
Legitimate Interests
To operate and improve our business, website, and services while ensuring your rights are protected.
Consent
Where required, such as for marketing communications and certain cookies.
Legal Obligations
Where we are required to comply with applicable laws and regulations.
Sharing Your Information
We do not sell, rent, or trade personal information.
We may share your information with trusted third parties where necessary to operate our business, including:
- Website hosting providers
- Cloud storage providers
- Payment processors
- Marketing and analytics providers
- Professional advisers such as accountants or legal advisers
All third parties are required to protect your information and process it in accordance with applicable data protection laws.
Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict processing of your information
- Object to certain processing activities
- Request transfer of your information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Marketing Communications
If you have opted in to receive marketing communications, we may send you information about our services, offers, or updates.
You can unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We will never send unsolicited marketing communications where consent is required by law.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.
For more information, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to remove the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
TM Media UK
Email: info@tmmediauk.co.uk
Website: tmmediauk.co.uk
Complaints
If you are unhappy with how we process your personal information, you have the right to lodge a complaint with the UK’s data protection authority:
Information Commissioner’s Office (ICO)
However, we would appreciate the opportunity to address your concerns first, so please contact us before making a complaint.