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Terms & Conditions

Last Updated: June 2026

Introduction

Welcome to TM Media UK.

These Terms & Conditions govern your use of our website and the services provided by TM Media UK. By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

About Us

TM Media UK provides content creation, photography, videography, social media management, and digital marketing services for businesses throughout the United Kingdom.

References to “TM Media UK”, “we”, “us”, or “our” refer to the business providing these services.

References to “client”, “you”, or “your” refer to any individual or business engaging our services.

Services

We provide services including, but not limited to:

  • Photography
  • Videography
  • Content creation
  • Social media management
  • Content strategy
  • Marketing support
  • Brand content production

Specific details, deliverables, timelines, and pricing will be agreed upon before work commences.

Quotes & Bookings

All quotations provided by TM Media UK are valid for 30 days unless otherwise stated.

A booking is confirmed only once:

  • The client has accepted the quotation or proposal.
  • Any required deposit has been received.
  • A booking date has been agreed.

We reserve the right to decline any project or booking request.

Payment Terms

Deposits

For certain projects, a deposit may be required before work begins.

Deposits are non-refundable unless otherwise agreed in writing.

Invoices

Invoices must be paid within the payment period stated on the invoice.

Failure to pay within the agreed timeframe may result in:

  • Delayed delivery of content
  • Suspension of ongoing services
  • Cancellation of future bookings

Late Payments

We reserve the right to charge interest on overdue invoices in accordance with applicable UK legislation.

Any costs incurred in recovering unpaid invoices may also be charged to the client.

Monthly Content & Subscription Packages

For clients on monthly content packages:

  • Services are billed monthly unless otherwise agreed.
  • Package details are outlined in the agreed proposal or contract.
  • Unused content, shoot time, or services do not roll over unless stated otherwise.
  • Package changes may require notice before the next billing period.

Client Responsibilities

Clients agree to:

  • Provide accurate information required for the project.
  • Supply requested materials within agreed timeframes.
  • Obtain permissions for any locations, individuals, or materials involved in the project.
  • Respond to review and approval requests promptly.

Delays caused by the client may impact delivery times.

Content Delivery

Completed content will typically be delivered electronically through cloud storage, download links, or other agreed methods.

Delivery times may vary depending on:

  • Project scope
  • Editing requirements
  • Client feedback
  • Seasonal workload

Estimated delivery dates are provided in good faith but are not guaranteed.

Revisions

Unless otherwise agreed:

  • One round of minor revisions is included with content delivery.
  • Additional revisions may incur extra charges.
  • Major changes requested after approval may be treated as a new project.

Cancellations & Rescheduling

Client Cancellation

If a booking is cancelled by the client:

  • Deposits may be retained.
  • Any completed work must still be paid for.
  • Expenses already incurred may be chargeable.

Rescheduling

We will make reasonable efforts to accommodate rescheduling requests where sufficient notice is provided.

TM Media UK Cancellation

In the unlikely event that we need to cancel or reschedule due to illness, equipment failure, severe weather, or circumstances beyond our control, we will work with the client to arrange an alternative date or provide an appropriate refund where applicable.

Intellectual Property

Ownership

Unless otherwise agreed in writing:

  • TM Media UK retains copyright ownership of all content created.
  • Clients receive a licence to use delivered content for their business marketing and promotional purposes.

Restrictions

Clients may not:

  • Resell content without permission.
  • Claim authorship of the content.
  • Transfer usage rights to third parties without written consent.

Portfolio & Marketing Use

TM Media UK reserves the right to use completed work for:

  • Portfolio purposes
  • Website displays
  • Social media promotion
  • Marketing materials
  • Award submissions

If a client requires content to remain confidential, this must be agreed in writing before the project begins.

Limitation of Liability

To the fullest extent permitted by law:

TM Media UK shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits
  • Loss of business opportunities
  • Data loss
  • Delays caused by third parties

Our total liability for any claim relating to our services shall not exceed the amount paid by the client for the relevant project.

Nothing in these Terms excludes liability for death, personal injury, fraud, or any liability that cannot legally be excluded.

Website Use

When using our website, you agree not to:

  • Use the website unlawfully.
  • Attempt to gain unauthorised access to systems or data.
  • Introduce viruses or malicious code.
  • Copy or reproduce website content without permission.

We reserve the right to restrict access to users who breach these terms.

Force Majeure

TM Media UK shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including:

  • Natural disasters
  • Severe weather
  • Power outages
  • Internet disruptions
  • Government restrictions
  • Illness or emergencies

Privacy

Any personal information collected will be handled in accordance with our Privacy Policy and applicable data protection laws.

Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

Updated versions will be published on this page with a revised “Last Updated” date.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of:

United Kingdom

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

TM Media UK

Email: info@tmmediauk.co.uk

Website: tmmediauk.co.uk

Thank you for choosing TM Media UK. We look forward to helping your business create content that stands out.